Kioskemploi support

Software solution deployment

The project takes place in 3 stages

1 / Audit and configuration

As soon as the project is signed, a project team is formed with a dedicated Project Manager . He is your point of reference throughout the implementation of the recruitment solution.

Equipping yourself with a recruitment solution means betting on a new HR organization more qualitative and more efficient . But to succeed in this bet, you must above all understand your methods and your challenges. This is why we always start our deployments with an audit of your current process . We then choose together the most suitable functional setting. We provide you with specific examples and case studies that allow you to model and make the best choices. Our graphic designers and creatives will also work on your career site to offer you the best possible scripting of your job offers.

2 / Implementation and tests

The solution is implemented in a few weeks . From the first weeks of the project, you have access to pre-production which allows you to monitor construction and intervene upstream if changes are necessary. The test scenarios make it possible to ensure the perfect compliance of the solution .

3 / Training and optimization

Training at your home by small groups of 4 to 8 people will allow GestMax users to be efficient and get the most out of part of the solution. Kioskemploi is labeled training organization and most of the sessions are tailor-made according to user expectations. Advanced modules are offered for Supervisors which allow them to take control of customization of the solution, rights management or even the construction of statistical queries.

Daily customer relations

During the operating period, you will be followed by a customer representative or a Project Manager as soon as a technical or functional development is envisaged. </ span>

1 / User support

On many occasions, we provide practical information to help you get the most out of the GestMax recruiting solution:

• Monthly newsletter which allows you to discuss user practices
• How-to guide during software updates
• Annual user breakfast to take stock of future trends and developments.

2 / Technical and functional support

All users of the GestMax solution can access a support service from Monday to Friday from 9:00 a.m. to 6:00 p.m. , to obtain information or report an incident that will be dealt with immediately using a ticket system . A special process can be initiated in the event of blocking anomalies and gives you the immediate assistance of an engineer .

3 / Updates

We are committed to giving you free access to all the improvements and upgrades in GestMax. Each year, at least two modernized versions will be offered to you.